FAQ Admissions
FAQ Admissions






Q- Do I need to make an appointment to surrender my pet?

A- Yes, appointments are required to surrender your pet. Admission hours for surrender are 10 am to 6 pm. Please call 386-274-4703 ext. 323 or email admissions@halifaxhumanesociety.org

Owner surrender:

If an owner surrenders their animal, they are giving up their ownership of said animal. Owner surrenders must provide name, address, government issued ID, history of animal (nice, friendly, dangerous, has bit, like cats, hates other dogs, etc.) The cost to surrender a pet without an appointment is $100.00. If an appointment is scheduled, the fee is reduced to $35.00. The surrender of a parent animal and a litter is $150.00 with or without an appointment.

Once the animal is surrendered no information about the animal is available. If the owner or public is seeking information they need to file a public record request with the Custodian of Record (origin of animal location). Once the animal is surrendered, they become the property of the shelter and information is not required to be shared.


Q- If I find a stray dog on the street, do I need to make an appointment to bring them to the shelter?

A- No, strays can be brought to the shelter from 10 am to 6 pm. If you find a stray animal outside of these hours, call 386-299-6309 to make arrangements to bring the animal to the shelter. 

Stray Animal enters shelter-

$120 for up to three days. (after three days the animal becomes property of HHS and is put up for adoption.)

Stray found by public- There is no cost to bring a stray animal to the shelter however, we do require your name, current home address as verified by a government issued identification (drivers license, etc.) and identify the place where the animal(s) was found.

Once a stray animal is surrendered to the shelter, information about the status of the animal is unavailable to the surrendering party and general public. If the surrendering party wishes to adopt the animal if not claimed by owner, we will notate this want on the animals record. Animals are held for 72-hours to give owners time to claim their pet. Once the 72-hour period has elapsed, the animal becomes the property of HHS. 


Q- What type of animals do you accept at the shelter?

A- Dogs, domesticated cats, domesticated rabbits, domesticated rats, guinea pigs, potbelly pigs, birds, iguanas, hamsters, ferrets, and hedgehogs.

Animals we do not accept are horses, cows, or other livestock. Fish or aquatic animals, poisonous snakes, raccoons, opossums, bears, wild boars, and other animals that are considered to be wild.


Q- Can I bring you a feral cat that I caught in my backyard?

A- We advise residents to contact their local Animal Control agency to have feral cats trapped and brought to be spay/neutered. CCFAW.org is also a resource for TNR services. www.ccfaw.org Please be aware that cats trapped for TNR (trapped, neuter, return), will be returned from where they were trapped so they can rejoin their colony.

Q- Is there a fee to surrender my pet?

A- The cost to surrender a pet without an appointment is $100.00. If an appointment is scheduled, the fee is reduced to $35.00. The surrender of a parent animal and a litter is $150.00 with or without an appointment.


Q- Will you come to my home and catch a feral cat?

A- No, we are not animal control or a TNR (trap, neuter, return) organization that is sanctioned and licensed by the county to trap animals. These organizations bring the animals to us for spay/neuter services. Contact your local Animal Control agency. They are typically part of your local police department.


Q – Do you provide end-of-life services?

A – We do this by appointment. All appointments are required to bring medical records showing ownership of the pet. We have various cremation packages available for purchase at the time of the service. As of 2/21/2022, we are no longer offering stay-with-end-of-life services due to a lack of certified euthanasia technicians.

If you are in need of emergency euthanasia end-of-life services, please contact one of these emergency veterinary clinics.


VECEV (386) 761-1911 2410 S. Ridgewood Ave., South Daytona FL 32119

Animal Emergency Hospital Volusia (386) 252-0206 696 S Yonge St, Ormond Beach, FL 32174

Volusia Animal Emergency Clinic (386) 252-4300 3500 W. International Speedway Blvd, Daytona Beach, FL.


Making an appointment to surrender:

Call 386-274-4703 ext. 323. If no answer, leave a message and someone will return your call.

You can also email to request an appointment. admissions@halifaxhumanesociety,org

If you message us on Facebook, we will forward your request to the admissions email, so you can skip this step and email admissions directly.


Additional information:

Animal Control Information 

Download File (animal-control-.pdf)

Cat Rescues 

Download File (cat-rescues-2022-docx.pdf)

Emergency Animal Hospitals 

Download File (emergency-hospitals-docx.pdf)

End of Life Services 

Download File (end-of-life-service-providers-docx.pdf)

Pet Boarding Resources 

Download File (pet-boarding-resources-docx.pdf)

Pet Friendly Apartments 

Download File (pet-friendly-apartments.pdf)

Dog Training Facilities 

Download File (suggested-dog-training-facility-2022-docx.pdf)

Veterinary Clinics offering financial assistance 

Download File (veterinarians-clinics-financial-assistance--2--docx.pdf)

Wildlife Rescues 

Download File (wildlife-rescue-list-2022-docx.pdf)

Rehoming services-

https://www.adoptapet.com/  and Home to Home Animal Adoption (home-home.org)